How to use your health insurance and other related services
*Please note that this is only a summary of the health insurance terms and conditions as of 23.09.21.
Before treatment you need to submit your health insurance claim.
NB! If you don't have a Norwegian national identity number, please follow the step below.
If you don't have a Norwegian national identity number, you have to submit your health insurance claim manually.
POWER OF ATTORNEY FORM
A medical advisor at Vertikal Helse will contact you when we have received your health insurance claim to ensure quick, safe and appropriate treatment.
You can call us at Helsetelefonen regarding questions concerning you health. We will assist you and guide you regarding questions related to sickness and health. Open 24/7.
When can I call?
We will help you and advice you concerning questions about e.g. children with fever,rashes, chest pain and vaccination if travelling abroad. Experienced nurses will around the clock answer questions related to your health.
Confidentiality
None of your health/medical information will be shared by Helsetelefonen with Vertikal Helse.
The Overvinne-app offers video calls with a psychologist and digital tools for self-help.
You can use the digital tools without a referral, but if you need to talk to a psychologist, physically or in a video call, you must first get a referral from a doctor and submit your claim to Vertikal Helse.
What can the Overvinne-app help you with?
By using KRY you can book an appointment with a GP and get a video consultation, when and where it suits you. We can also help you with e-prescriptions and referrals.
You can get an appointment every day between 7 AM and 10 PM.
Your children under the age of 18 is also included in this service.
How does it work?
Download the Kry app here: