Medical advisory
Do you have questions about health, illness, or injuries?
You can use our medical advisory service free of charge when you need it.
Call us for a conversation with experienced nurses.
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Open 24/7
Call 24 hours a day, all year round. As often as you like, including from abroad.
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Quick assistance
Authorized healthcare professionals respond promptly to your questions and concerns.
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Avoid unnecessary doctor's consultations
Our nurses will help you assess whether you should consult with a doctor, or if you can wait and see.
How can we assist you?
We can assist you with a wide range of questions regarding both physical and mental health. Here are some of the most common topics our customers ask about:
- Various childhood illnesses
- Use of specific medications
- Eczema, rashes, and other skin conditions
- Fever
- Digestive problems and constipation
- Colds and influenza
- Heartburn
- Headache
- Hay fever and allergies
- Insect bites
- Cold sores
- Muscular and skeletal problems
- Vomiting
- Contraception
- Travel illnesses, travel vaccines, and injuries/illnesses while traveling
- Urinary tract infection
- Sore throat
- Eye and ear inflammation
What limitations does the service have?
- Prescriptions for so-called A/B drugs, including strong pain relievers or sedative medications like Imovane, Paralgin Forte, and more, are generally not available through digital doctor's appointments
- In most cases, antibiotics cannot be prescribed
- Sick note. You may receive a medical certificate confirming illness in certain situations
Health information is handled confidentially
Health information is treated confidentially, and Vertikal Helse does not receive any health information from the advisory service.